Support

FAQ & Contact.

The best ways to contact us, working with us and your questions answered – hope this helps 🙂

Memberships.

Which membership is for me?

We organise at least one event per month near Monaco, Nice or Cannes. You can either pay-as-you-go, which is €15 for a ticket, or sign up for one of the memberships and get free access to all events!

👉 The individual membership is best for one person

👉 The couples membership is best for two people

👉 The business membership is best for promoting your business and expanding your network

Do you offer company or couple memberships?

Yes! You can sign up as a couple and both get free access to all events and save money. 

For businesses, we offer features to help you promote your services and we will actively introduce you to our community.

After signing up, you will receive an invoice including your company name and details for accounting purposes.

Can I have a trial?

Yes! We are offering you a 30-day trial on the individual and couples membership, no payment required and billing starts after your free trial.

Can I cancel my membership?

Yes, you can cancel your membership anytime online or by sending us an email.

How can I access my account?

You can manage your membership, payment methods and invoices on Stripe. Click here and enter your email address – you will receive a link to login!

Memberships run for how long?

You can choose monthly or annual billing and your membership will be renewed automatically. If you wish, you can cancel and stop your membership at anytime!

Is this only for French people?

It’s for everyone working or living on the French Riviera. We are all people, that’s what matters.

Everyone speaks at least a basic level of English to make communicating easier.

Can I pay annually?

Yes! You can save money if you pay annually.

I think I paid twice

No worries at all! We will either cancel the reservation on your creditcard or transfer the money into your account!

Do I get an invoice?

Yes, your invoice will be generated within a few days after a successful payment and you can find it in your account!

How can I pay for my membership?

Online – Stripe is our payment provider because it’s super safe and easy for you!

Currently the following payment methods are supported: Apple Pay, MasterCard, Visa, American Express and SEPA Direct Debit!

Events.

What should I wear?

Something that makes you feel comfortable and good! The dresscode is casual and that means that you can wear almost anything but we think that sweatpants are a bit too casual.

Can you introduce me?

Heck yeah, you will be welcomed at each event by us. Josh likes the technical stuff so he will probably scan your ticket and Robin will introduce you to the others!

Where do you organise events?

Typically somewhere in Alpes-Maritimes between Monaco and Cannes.

Do you invite me?

Yes, members will be invited first to events and enjoy free access. Non-members can buy a ticket for €15.

I tried to pay but it failed!?

Oh no, sorry for the trouble. You can refresh the page and try it again. And the chances are zero but in case you have paid twice, we will of course refund the money immediately. No worries!

Eventbrite charges the full amount – can’t see my discount?

No sweat – this is what you need to do!

 

  1. Go to the event page on Eventbrite
  2. Click on the button – Tickets – and a window will pop-up
  3. Click on – Enter promo code – in the top left corner
  4. Enter your discount code and hit Enter or click on Apply
  5. Your discount will be applied and you can proceed to checkout!

Can I just show up last minute?

We will scan your ticket on arrival so we kindly ask you to book a ticket online in advance.  This saves a lot of time and prevents a queue!

Do I get a discount?

Yes, as a member you have free access to all events!

How can I claim my discount?

On our event page – click on Get Tickets and you will be redirected to Eventbrite! Click on Tickets. In the top-left corner you will find Enter promo code. Enter your code and you’re done!

Do you take photos?

Oh yes we do! We love taking photos and sometimes a video. It will be published on our social channels. On request we can send them to you as well!

Where can I get tickets?

You can get your tickets on Eventbrite – it’s super safe and easy for you! We thought about selling it directly on our website but hey, why should we try to reinvent the wheel.

Can’t make it, do you refund?

You can cancel up to 72 hours before an event and receive a full refund – No questions asked!

After that we can 1. offer you a discount equal to the amount paid if you sign up for the membership, 2. give you a free ticket for one of the next events or 3. transfer your ticket to someone else.

Send us an email to discuss the details!

Can I get a refund when the event is cancelled?

Yes, you will be fully refunded if an event is cancelled!

How can I pay?

Online – Eventbrite is our event ticketing partner and they offer most common payment methods. It’s super safe and easy to use!

Do I get an invoice?

Yes, you will receive a tax invoice from Eventbrite after completing your order. It will be send to you by email.

Online channels.

Do you use social media?

Yes we absolutely do! We are most active on Instagram and on Facebook with groups.

This is our most popular group

Can I promote my business?

Yes, once subscribed to the Business Membership you can post and seek for clients in our Facebook groups.

Find more info on the business membership webpage.

 

Let’s work together.

Can we organise an event together?

Yes! We are always interested to discuss organising an event together. Please keep in mind that co-hosting an event is reserved for members subscribed to the business membership.

Can I hire you?

Depends on what you want us to do – we can at least help you with your social media, creating content and brainstorm about your business. Send us a message to discuss what you have in mind 🙂

Can I help you grow?

If you like this place and believe in this community – the best help you could give is signing up for the membership, have a good time at our events, leave an honest review and spread the word with your friends, family, colleagues and business contacts!

Are you hiring?

We try to do most things ourselves because we really enjoy it. However if you can do something better than us – we would be happy to discuss a freelance project or internship.

I have improvements for you!

We are not perfect and try to adapt as good as possible to our members, changing times and trends.

Please let us know if you spot a mistake somewhere or if you have any suggestions on how to make this community a better place for everyone!

Contact us.

Couldn’t find the answer to your question? Or would you like to contact us?

Use the contact form on this page and we will start working on it immediately!

You could also send us a letter but an email is way quicker, cheaper and better for the environment!

We read and answer our emails every morning on weekdays before we leave to meeting our members, creating content or organising events on the French Riviera.

Ask us a question!